Steve Jones
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Activity overview
Latest activity by Steve Jones-
Steve Jones created an article,
App block and proxy page language support
Please Note: This article is for merchants who HAVE migrated their store to use Shopify's app block compatible post-purchase pages. The easy Google Customer Reviews app block and the content dis...
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Steve Jones created an article,
Why is there an error in my Google Merchant Center account?
If you have recently installed the easy Google Customer Reviews app then you may see the following error within your Google Merchant Center: Google Customer Reviews hasn't displayed an opt-in notif...
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Steve Jones created an article,
How the website badge works
The Google Customer Reviews website badge is an image incorporated on your store’s pages that will indicate your participation in the program. The badge is used to display your store rating and lin...
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Steve Jones created an article,
How many questions does the survey have?
The Google customer Reviews survey only has one question, determined by Google. When the customer receives their email from Google Customer Reviews and clicks on a star rating within the email, it...
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Steve Jones created an article,
Can I customise the text that appears in the survey opt-in pop-up?
Unfortunately this is not possible. The text that appears in the survey opt-in pop-up is delivered by the Google Customer Reviews program and is not customisable. You can, however, choose a default...
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Steve Jones created an article,
What language will the survey opt-in pop-up be in?
If you have a multi-lingual Shopify store our app settings allow you to select the language of the text that will appear in the survey opt-in pop-up from Google. Within the app settings, you can se...
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Steve Jones created an article,
How do I check if my post-purchase pages are app block compatible?
You can check to see if you have migrated your store to use Shopify's app block compatible post-purchase pages by visiting Shopify Admin > Settings > Checkout. There will be a warning at the top of...
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Steve Jones created an article,
How the survey opt-in pop-up works (Legacy)
Please Note: This article is for merchants who have NOT YET migrated their legacy post-purchase pages over to use Shopify's upgrade-safe app block compatible post-purchase pages. When a customer...
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Steve Jones created an article,
Enabling the website badge on your store
Enabling the website badge on your store is very straight forward. Simply select the Enable google customer reviews badge code on your site checkbox within the Badge Settings section of the app set...
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Steve Jones created an article,
Configuring the website badge settings
There is only one setting within the app to configure the Google Customer Reviews website badge and this controls the position of the badge on your store. Within the Badge Settings section locate t...