For our app to work, you must have a Shopify store within a region where the Google Customer Reviews program is available. You must also ensure that you have enabled the program within your Google Merchant Center.
Availability and eligibility
The Google Customer Reviews program is only available in certain countries and there are some eligibility requirements that your store must meet.
If you have not yet enabled this program for your store, please take a look at the availability and eligibility guidelines for the program to see if it can be enabled for your store.
Enabling the Google Customer Reviews program
Depending on which version of the Google Merchant Center you are using, the instructions for enabling the program within your account are slightly different:
Classic Merchant Center account
- Log into your Merchant Center account.
- Make sure your Merchant Center account is verified and claimed.
- In the page menu on the left, click Growth.
- Click Manage programs.
- Go to the Customer Reviews card.
- Click Enable to sign up.
Merchant Center Next account
- In your Merchant Center account, click the Settings & tools icon.
- Select Add-ons.
- Find the “Google Customer Reviews” add-on card under the “Discover” tab.
- Click Activate.
Troubleshooting
If you have already enabled the Google Customer Reviews program in your store and are still experiencing issues with either the survey opt-in pop-up or website badge, then please take a look at our Help and FAQs section.